Temp Medical Secretary

Exciting Opportunity for a Temporary Medical Secretary.

We are currently seeking a highly capable and motivated Temporary Medical Secretary to join a dynamic and rapidly growing private medical organisation.

Our client, a leading player in the private medical industry, is looking to enhance their newly formed concierge team with exceptional individuals who are eager to make a difference.

If you are positive, hard-working, and looking for a fast-paced and rewarding role, this opportunity is perfect for you!

Start Date: Monday 1st July 2024

End Date: End of August possibly longer

Contract Type: Temporary

Working Pattern: Full Time

Various shifts: 08.00 - 16.00 / 09.00 - 17.00 / 10.00 - 18.00 / 12.00 - 20.00 - On rotation

Location: Marylebone / Baker Street area

What You'll Do:

• Provide top-notch customer service by responding to incoming calls promptly, obtaining accurate information, and passing on messages promptly.


• Effectively manage patient enquiries with efficiency and empathy, ensuring minimal time spent with callers while remaining polite and attentive to their needs.


• Act as the first point of reference for designated Consultants, liaising between all staff members and ensuring seamless communication.


• Prepare consulting rooms, computers, and messages ahead of consultants' clinics.


• Promote the organisation's exceptional services to colleagues, consultants, and patients.


• Greet visitors, ascertain the purpose of their visit, and provide appropriate guidance.


• Support colleagues as required, including covering for annual leave and sickness.


• Ensure accurate registration of patient details in the database, including name, address, email, associated doctors, and other relevant information.


• Schedule appointments for patients and provide them with necessary information packs.


• Prepare and send accurate letters to patients in a timely manner.


• Efficiently manage email communication with relevant parties.


• Assist with the completion of insurance claim forms.


• Ensure medication reconciliations, patient records, and referral letters are up to date.


• Safely manage the journey of the patient through the clinic to enhance their overall experience.


• Arrange any required medical tests in adherence to established protocols.


• Coordinate hospital visits for patients as needed.

What You'll Bring:

• A positive and proactive attitude with a strong work ethic.


• Outstanding customer service skills and the ability to go above and beyond for every patient interaction.


• Excellent communication and interpersonal skills, demonstrating empathy and professionalism.


• Flexibility to adapt to busy and fast-paced clinical demands.


• Strong attention to detail and the ability to maintain strict confidentiality.


• Previous experience as a medical secretary or in a similar role is highly desirable.

Join our client's dynamic organisation and become a vital member of their team during this exciting period of growth and transformation. If you are ready to make a real difference and provide outstanding patient care, apply now!

Please email your CV to: Holly.barrett@office-angels.com

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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