Senior Marketing Operations Manager - Beauty *Advertised by OA West End
Our client, a rapidly growing independent beauty brand and one of the most recognised names in the industry, is seeking a talented Senior Marketing Operations Manager to join their team in London. As the Senior Marketing Operations Manager, you will lead the strategic planning and operational execution of our client's global influencer campaigns. This is a fantastic opportunity to be part of a dynamic team and contribute to the ongoing success of a highly regarded brand.
JOB TITLE: Senior Marketing Operations Manager
COMPANY: Beauty
CONTRACT: Permanent
SALARY: up to £50,000
Responsibilities:
- Strategic Programme Management: Develop and manage a comprehensive, rolling annual critical path for global influencer campaigns, ensuring effective communication and adherence to timelines by all teams involved.
- Global Logistics Leadership: Oversee the end-to-end inbound flow of all componentry Purchase Orders (POs) to distribution hubs, working closely with global operations teams to mitigate risks and ensure accurate tracking and communication.
- Componentry and Procurement Oversight: Ensure seamless creation and validation of Bill of Materials (BOMs) set-up, collaborating with the purchasing department to secure timely placements of POs and precise SKU details.
- Cost Management and Negotiation: Lead contract negotiations with couriers, carriers, and assembly partners to optimise global cost efficiencies, maintain detailed records, and provide comprehensive cost forecasts to the Finance department.
- Quality Control and Assurance: Implement and oversee quality assurance processes across all global assembly and despatch activities to guarantee accuracy and maintain consistent delivery standards.
- Operational Reporting and Communication: Maintain clear, comprehensive campaign overviews and promptly communicate issues related to damages, returns, or incorrect addresses, collaborating with relevant teams to implement corrective measures.
- Administrative Excellence: Supervise back-office operations, including database management and system updates, ensuring smooth and efficient management of administrative aspects throughout the campaign lifecycle.
- Process Optimisation and Leadership: Champion the development and continuous improvement of processes, workflows, and best practises to streamline operations, increase efficiency, and support programme scalability.
- Supplier Relations and Innovation: Proactively source new suppliers and oversee their onboarding, fostering long-term relationships to support future growth. Introduce innovative solutions to enhance logistics, quality control, and team training.
- Team and Stakeholder Management: Lead and mentor junior staff, foster a collaborative culture, and provide strategic direction to ensure programme objectives are met.
- Asset Management: Take ownership of critical production logs, campaign presentations, and the artwork/asset library, ensuring adherence to established procedures and brand guidelines.
Qualifications and Skills:
- Extensive Project Management Expertise: Proven track record in managing large-scale, complex projects, preferably within the beauty or similar consumer product industries.
- Strategic Leadership: Ability to guide and align global cross-functional teams towards unified goals, fostering strong partnerships and collaborative approaches.
- Industry Passion: Demonstrated enthusiasm for the beauty industry and a deep understanding of influencer marketing dynamics.
- Exceptional Communication Skills: Strong ability to articulate complex ideas and influence stakeholders at all levels.
- Multitasking and Agility: High capability to manage multiple projects concurrently and adapt to changing business needs and priorities.
- Detail-Oriented and Analytical: Meticulous attention to detail and data-driven decision-making skills.
- Resilience and Initiative: Self-motivated with a proactive approach to problem-solving and navigating challenges with a positive, solutions-focused mindset.
- Innovative Thinking: Ability to develop and implement forward-thinking solutions that drive programme success.
Join our client's team and be part of the success story of one of the fastest-growing beauty brands in the industry. Apply now to take the next step in your career as a Senior Marketing Operations Manager.
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