Retail Operations Coordinator - Luxury Brand

Job Title:

Retail Operations Coordinator

Travel Required:

Yes - UK

Location:

London

Position Type:

Full time - Permanent

Reports to:

Head of Retail

Job Description

An exciting opportunity to join our luxury retail client's retail Squad. This new position will support the Head of Retail, in the execution of the company strategy to deliver a world class experience and brand immersion within all of our monobrand stores across the country.

A varied multifaceted role working with retail opps, merchandising, marketing, product training and sales departments within the UK and on occasions Switzerland HQ, to co-ordinate a best in class result for the company's growing retail footprint.

We are looking for an energetic person with a logical mindset and a can-do spirit, Capacity to multi-task and meet numerous deadlines with good attention to detail in a fast-paced environment. Strong organisation and communication skills are fundamental. Office based role working out of the West End based Townhouse in London.

Key Duties

� Support the Head of Retail with administrative set up of all new Boutiques

� Ongoing co-ordination and collation of weekly and monthly reports

� Monitor, report and organize the smooth running of Breitling Gift With Purchase Programe

� Monitor, collate and report of the retail KPI data

� Work with Marketing on the collating and utilization of the retail CRM data

� Co-ordinate all stationary/uniforms/sales tools for the boutique network

� Work with the VM team on the execution of all visual animations

� Working with the retail teams on the successful implementation of the micro event plan

� Keeping the retail network informed on brand news to enforce consistency across all touchpoints.

� Supporting the UK Sales Team with implementation of sales tools and assist with training days and 'In the Boutique' training

Key Internal Relationships:

� Brand Boutiques

� Marketing Team

� Store Sales Teams

� Sales Team

� Visual Merchandising Team

� After Sales Customer Service Team

� Finance Team

Key External Relationships:

� Boutique Franchise Partners

� Switzerland HQ

Skills and Competencies

� Time Management / Planning / Implementation

� Flexible and able to work to tight deadlines

� Excellent communication and interpersonal skills

� Ability to work under pressure

� Computer literate- Microsoft Office: Excel, Word, PowerPoint.

� Knowledge of Apple devise and setups

Personal Qualities

� Ability to build and maintain strong relationships

� Articulate and clear communicator

� Highly Organised

� Attention to Detail

� Team player

� Professional Attitude

� Diligent

� Adaptable