Permanent Administration/Receptionist

Job Title: Administrator/Receptionist

Location: Newcastle upon Tyne, NE12

Contract Details: Permanent, Full Time, Office Based

Salary: £24,000 - £25,000

Hours: Monday - Friday 37.5 - 8:30-5pm with an hour's lunch

About Our Client:

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Our client is a leading accountancy firm based in Newcastle upon Tyne. They specialise in offering a wide range of services, including accounting and IT support. With a strong focus on client satisfaction, they are known for their expertise and professionalism.

Benefits & Perks:

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• Life Insurance, Income Protection, and Private Medical Insurance for peace of mind


• Health Cash Plan to support dental, optician, and physiotherapy costs


• Study Support for relevant professional qualifications to enhance your career development


• 25 days of annual leave plus bank holidays, with the opportunity to accrue more


• Holiday purchase scheme for additional time off


• Volunteer days to give back to your community


• Employee Assistance Programme (EAP) for confidential support and guidance


• Cycle to Work scheme to promote a healthy lifestyle


• BrightHR discounts for various goods and services


• Discounted gym membership to help you stay fit and active

Responsibilities:

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• Greet and welcome visitors with a smile and a warm and friendly demeanour


• Order catering and must be comfortable setting up and clearing away after meetings have taken place


• Responsible for making hot/cold beverages for meetings


• Provide cover for our part-time receptionist by providing exceptional customer service by answering the switchboard and overflow calls and addressing inquiries promptly


• Help to manage the reception area, ensuring it is always clean and presentable


• Assist with administrative tasks, such as sorting and distributing mail, filing


• Manage the meeting room diary and preparing catering/marketing/etc in advance


• Provide exceptional administrative support to our team of professionals.


• Assist in the day-to-day operations, including printing invoices, paper filing, and setting up client files.


• Perform anti-money laundering checks, issue engagement letters and maintain compliance with regulations.


• Other ad hoc administrative duties.

Skills, Qualifications, and Experience:

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• Previous experience in a professional office administration department preferred with some experience of a reception role and hospitality.


• Food Hygiene qualification preferred but can be provided


• Must be comfortable with the hospitality aspect of the role, this will involve ordering and setting out catering, providing refreshments and loading/unloading the dishwasher


• Presentable, professional and friendly demeanour


• Excellent communication and interpersonal skills, with the ability to interact professionally with clients and colleagues


• Able to use Teams, Outlook, Word and Excel to a proficient level.


• Any Fire Marshall or First Aid Experience would be welcomed! Training can also be provided.


• Proactive with superb attention to detail

How to Apply:

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If you are passionate about providing exceptional hospitality and customer service, please apply today and if shortlisted you will be contacted within 5 working days. Alternatively, call the branch on 0191 261 0123 if you wish you discuss the role.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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