Order Processor/Administrator

🌟 Order Processor/Administrator 🌟

👋 Join our client's dynamic team as an Order Processor/Sales Order Administrator. As a leading provider of consumer electronics accessories in Europe, our client takes pride in delivering clever concepts and innovative solutions that add value to businesses. With a diverse portfolio and a strong focus on customer satisfaction, they are dedicated to providing exceptional technology accessory solutions.

📍Location: Luton

💰 Salary: £25,000 - £28,000

⌚ Working hours: Monday - Thursday 8.30am-5pm, Friday 8.30am-4pm

🌈 BENEFITS:

• 25 days annual leave + Bank holidays


• Hybrid working


• Auto-Enrolment Pension Scheme


• Free on-site parking

✨ THE ROLE:

As a Sales Order Administrator, you will play a vital role in supporting our client's sales team and ensuring the smooth operation of their sales processes. You will be responsible for accurately processing orders, dealing with customer queries, and providing administrative support through email, phone, and online platforms. Your attention to detail, adaptability, problem-solving skills, and ability to work both independently and as part of a small team will be crucial to your success in this role.

🔍 KEY RESPONSIBILITIES:

• Process incoming orders using Sage 200, ensuring accuracy and timeliness


• Book delivery slots and provide dispatch and tracking details to customers


• Liaise with sales managers on stock, pricing, sample requests, and delivery enquiries


• Be the first point of contact for customer queries via phone and email


• Provide technical assistance and support to customers and end-users


• Perform general office duties such as updating stock lists, running reports, and assisting with projects

💼 CANDIDATE REQUIREMENTS:

• Previous experience in order processing and customer service


• Strong multitasking skills and ownership of workload


• Must be able to do V-Lookups, Formulas, and Pivot Tables in Excel


• Excellent attention to detail and organisational skills

Apply now for this great opportunity, or if you have any further questions then please call Fiona on 01923 255626.

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