Import Co-ordinator

Annual Salary: £32,000 - £38,000
Working Hours: Monday to Friday, 11:00 AM - 7:30 PM
Working Pattern: Full Time
Parking: Convenient parking available just a 2-minute walk from the office!

Purpose of the Role:
As our Import Coordinator, you will be at the heart of our multi-modal express and time-critical logistics. Your

Responsibilities will include:

• Coordinating logistics to ensure timely delivery


• Managing invoicing and profitability


• Ensuring compliance with customs regulations


• Resolving HMRC queries efficiently to minimise duty and tax liabilities

Key Responsibilities:

• Deliver exceptional customer service to our Express Clients on a daily basis


• Manage the operational email inbox and oversee the workflows of consignments


• Proactively address and resolve operational issues and customer service concerns


• Ensure timely sales invoicing and accurate job costing


• Process import/export documents and submit Customs Entry Declarations


• Stay updated with market trends and industry news


• Build and maintain strong internal and external relationships


• Document client business processes and requirements thoroughly


• Conduct self-audits to ensure compliance with HMRC regulations

Core Capabilities:
We're looking for someone who possesses:

• Excellent communication and organisational skills


• Strong knowledge of AOG/NFO and Express services


• A professional demeanour


• HMRC Customs procedural knowledge, including entry submissions


• Proficiency with computer applications, including Excel, CRM databases, and BoxTop


• A passion for customer interaction and relationship building


• The ability to thrive in a target-driven environment

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.