Fees Adviser

Are you passionate about providing excellent customer service and have experience in financial transactions? Our client, a prestigious organisation based in the City Centre, is seeking a Fees Adviser to join their finance and procurement team.

This is a full-time temporary role initially based from home, transitioning to a mix of office-based and remote work from January. You will be responsible for processing fees, charges, refunds, and adjustments, as well as setting up direct debits and handling bank reconciliations. Exceptional customer service skills are essential as you will be providing support and resolving queries via phone and email.

What you'll be doing:

Processing fees and reconciling payments
Setting up direct debits and handling bank reconciliations
Providing outstanding customer service to clients
Resolving queries in a timely and professional manner
Collaborating with the finance team to identify improvements and enhance efficiency
Undertaking adhoc duties associated with the role

What you'll need:

Experience providing excellent customer service
Knowledge of financial transactions and reconciliations
Accounts receivable experience is advantageous
Strong communication and interpersonal skills
Organised and task-focused approach
PC proficiency

If you are enthusiastic about joining a professional organisation and meet the above criteria, apply now or email your CV to caitlin.galvin@office-angels.com.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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