- Are you a whizz with Microsoft Dynamics?
- Are you available to start within a week?
- Are you looking for a home based job?
We are delighted to partner with our esteemed client in the property industry to recruit a Membership and Customer Service Coordinator to join their vibrant team. If you have a passion for providing exceptional service and enjoy engaging with people, this could be the perfect opportunity for you!
As the Membership and Customer Service Coordinator, you will play a crucial role in providing outstanding customer support and ensuring a seamless membership experience. Your friendly and professional demeanour will shine through as you communicate with members and assist them in navigating their memberships. Your strong interpersonal skills will be put to use as you build and maintain positive relationships with clients, ensuring their satisfaction and loyalty.
Responsibilities:
- Act as the main point of contact for all member-related inquiries, providing accurate and timely responses
- Proactively engage with members to understand their needs and provide personalised assistance
- Administer membership renewals and ensure accurate membership records are maintained
- Collaborate with various teams to coordinate and execute member events and activities
- Utilise Microsoft Dynamics to accurately update and manage customer information
- Identify and implement process improvements to enhance the overall customer experience
Requirements:
- Home office needed- fully remote role
- Previous experience in a customer service or membership coordination role
- Excellent communication skills, both verbal and written
- Must be able to travel to London- once per quarter for a team meeting
- Strong attention to detail and organisation skills
- Working knowledge in Microsoft Dynamics is a must
- Ability to work effectively in a fast-paced environment and manage multiple priorities
- A positive attitude and a genuine passion for delivering exceptional customer service
Our client offers a competitive salary ranging from £25,000 per year, dependent on experience. Monday to Thursday am - pm, Friday 9 am - 4:30pm. Additionally, they provide a supportive and inclusive work environment where your contributions are valued and recognised. This is a full-time position with the potential for a permanent contract.
If you are ready to join a dynamic team and contribute to the success of a reputable organisation in the property industry, we want to hear from you! Apply now with your updated CV and a member of our team will be in touch.
Please note that due to the high volume of applications, only shortlisted candidates will be contacted. We appreciate your understanding and look forward to reviewing your application.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact
Amy Parsons